Educational program «Creation, audit and certification of quality management systems»(72 academic hours)
• Family standards ISO 9000, their use and sphere of application. Basic problems solved by quality management systems. Standard ISO 9001:2000.
• Notion of quality audit. Audit normative base
• Audit planning. Implementation of audit program
• Audit. Preparation for audit. Audit on site
• Methods and techniques of auditor work. Generalization of audit results
• Monitoring and analysis of audit programs
• Training of auditors under quality management system